Your privacy and data security are our top priorities
Last Updated: 01/01/2026
NexGenPay ("Company," "we," "our," or "us") is committed to protecting the privacy, security, and confidentiality of all users, merchants, and participants ("you," "your"). This Privacy Policy explains how we collect, use, store, and safeguard your information when you participate in our programs, access our services, or submit information through our website or online forms.
By using our services, you acknowledge and agree to the practices described below.
Legal business name
Business address and contact details
Processing history and monthly credit card volume
Merchant category information
Your name, phone number, and email address
Identification details required to verify your participation
Information included in the Referral Agreement or W-9 form
A copy of your previous credit card processing statement (for eligibility verification)
Bank account details and voided check (for direct-deposit payouts)
IP address
Browser type, device type, and usage analytics
Interaction data with our site or dashboard
We collect information directly from you, through our online systems, or from third-party payment processors as needed for program participation.
We use your information for the following purposes:
To determine eligibility for NexGenPay programs
To create and manage your participant account
To calculate and distribute monthly residual payouts
To verify processing volume required for program participation
To provide support, updates, and program notifications
To maintain compliance with state and card-brand regulations
Your information is never sold to third parties.
To qualify for payouts, accounts must remain actively processing volume every month. Residual earnings continue as long as the account is processing.
Your submitted business and processing data is used exclusively to:
Confirm eligibility
Validate ongoing participation
Calculate accurate monthly payouts
Any free replacement terminals or POS devices provided through NexGenPay:
Are the property of NexGenPay
Must be returned upon termination of program participation
May transmit secure processing data strictly for compliance and support
No personal data is stored on terminals beyond what is required for payment processing.
We may share your information only with the following parties:
Payment processors
Merchant service providers
Compliance partners
Banking partners responsible for payouts
These parties receive only the information necessary to perform their duties.
We may disclose information if required by law, card-brand regulation, or compliance obligations.
We do not sell, trade, or rent your personal information.
We use industry-standard security measures to protect all data, including:
Encrypted transmission of sensitive information
Secure storage systems
Restricted access to participant information
PCI-compliant data handling practices
Despite these protections, no system is entirely risk-free, and we encourage all participants to use strong passwords and safeguard login credentials.
You may:
Request updates or corrections to your information
Opt out of the program at any time by emailing us (per program terms)
Request deletion of non-essential information when permissible by regulations
Note: Certain data may be retained for compliance, tax, or regulatory purposes.
We may update this Privacy Policy or any program Terms & Conditions as needed.
All participants will be notified of material changes via email.
Continued participation after updates constitutes acceptance of these changes.
Participants wishing to discontinue the program must notify us in writing via email.
Termination becomes effective once confirmed by our team.
Upon opting out:
Equipment must be returned
Residual payouts will cease once the account stops processing
Your data will be retained only as required for compliance and reporting
For questions, updates, or privacy-related requests, contact us:
We are committed to maintaining the highest standards of privacy and security. This policy reflects our dedication to protecting your personal and business information while delivering exceptional service.